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The MyEWheel building at sunset

Contact us

Talk to the people who ride them

Sales, logistics and our in-house workshop all sit under one roof. Pick the line you need below, or write to us and your message goes straight to the right desk.

Direct lines

Phone and email, by department

Head office — all countries

The default line for everything except French-speaking customers.

France, Belgium and French speakers

Our representative in France, on a French number and in French.

Important

Service and warranty go through a ticket

For anything under warranty, out of warranty, or otherwise for the workshop, please open a service ticket rather than sending an email. A ticket carries a number, the full history and your photos, so every reply stays in one thread and nothing is lost between inboxes.

  • Warranty claims — repairs covered by a valid warranty.
  • Out-of-warranty repairs — diagnosis and an individual quote.
  • Already have a ticket? Reply inside it instead of opening a second one or writing by email.
Open a service ticketFind my tickets

Guests get a secure link by email. Signed-in customers see every ticket in their account.

Contact form

Write to us

Pick a department and your message goes straight to the people who handle it. We normally reply within one business day.

Availability, prices, quotes and orders — goes to info@myewheel.com.

We use your details only to answer this message.